Thursday, November 20, 2014

SnapSafe offered me a refund.

I just thought it would be fair to say that after expressing my concerns about the quality of this product to SnapSafe they offered to refund me money if I return it.  Well, that's a nice gesture, if this was a book, DVD, or other similarly transportable item.  Returning an 800 lb+ steel box is not exactly a simple logistical process, especially when my wife barely made it up the stairs with me the first time.  No thanks SnapSafe, how about you correct your deceptive advertising policies first and come out and say that you sell a 14 gauge safe with some reinforcements.  That would be more acceptable to me.